TRAI has asked all service providers to withdraw discriminative exclusive MNP offers. Ever since the launch of MNP in India almost all the operators have launched special MNP offers to lure customers of other operators to switch.
TRAI terms any such special tariff meant solely for inducing customer churn of other operators and not available to ordinary customers as discriminatory. TRAI is of the view that such offers violate the clause 10 of Telecommunication tariff order 1999.Clause 10 of TTO 1999 specifies that no service provider will not discriminate between the subscribers of any class and such classification of subscribers shouldn’t be arbitrary. Whenever differential tariffs are offered to any customer ,it should be the responsibility of the operator to justify the basis and it should be logical too. TRAI says that offering differential tariff for MNP is not a valid logic as it intends to induce the customer churn only.
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